Posted on Leave a comment

The insider’s advice on the process of hiring an Embroidery Digitizer

The insider’s guide to how an Embroidery Digitizer can improve your Embroidery Business. The process of hiring an embroidery Digitizer.

In general, when people are looking for a digitizer, they have a design in mind and want it digitized as soon as possible, done perfectly and within a budget.These three things are not compatible, you must decide: do you want a good result, or a quick job done cheaply.

If you go for good quality design, you should have it digitized by an experienced digitizer who is also experienced embroiderer. How else would a digitizer know in detail what you need? If it’s your first time to use the service of a specific Digitizer, ask for a reference or a portfolio. Digitizers can be found by recommendation, by a Google search or in embroidery groups on Facebook. Pinterest is also a good idea, use keywords and follow hashtags.

What people are forgetting is that when hiring a Digitizer, the Client has duties as well as rights.

Client’s duties:

  • Provide a clear high-resolution image of your artwork, JPEG or PNG format. If you have a vector format it is better.
  • If you don’t have a photo of an artwork and you require the Digitizer to do the artwork too, you must have an agreement at the start in that regard. You’ll be charged more because that takes extra time, effort and talent.
  • State the type of fabric you will embroider the design on.
  • Give the size and orientation of the hoop you use for embroidering that specific design.
  • Give the dimensions of the design itself, that should be a close approximation.
  • Specify the date/time you want it ready
  • Specify the machine format you need.
  • Discuss all the details before awarding the job. If the Digitizer did the artwork, you must approve it before the digitizing process.
  • Sign an agreement that you won’t sell the digitized file to any 3rd party.
  • Negotiate a price you are both happy with before the work starts.
  • Pay the agreed fee as soon as you got the file. Best if you pay by PayPal, it’s instant.
  • Very important that you have enough embroidery knowledge for getting the results the Digitizer got when embroidering the same design and you saw in the photo that was sent to you.
  • If you are a beginner, should be no problem, only you must tell the Digitizer that you need more detailed advice /instructions.

Digitizer’s duties:

  • Handle the artwork strictly confidential, do not publish it in any media.
  • Sign an agreement of non-disclosure of the artwork and sign for the exclusivity of the digitized file (not to be sold to any 3rd party)
  • Accept the negotiated price before the work starts.
  • Upon agreement of the artwork (if done by the Digitizer), do the digitizing process and present the software’s 3D image to the Client.
  • Upon agreement to the software’s image, sew it out and present a close-up photo of the embroidery.
  • Do corrections to the design if needed, before the deadline.
  • Do revisions (within reason)
  • Respect the deadline.
  • Upon the design’s approval, supply the design file in the machine format the Client needs.
  • Include to the Zip file a photo of the design and a worksheet with instructions, colors and color changes, number of stitches.

Good communication is crucial, the Customer and the Designer should answer each other’s questions as soon as possible.  It’s in the interest of both parties to keep communicating at every phase of the digitizing process.

A few more thoughts: A good design has to not only sew out beautifully but also have the less possible jump stitches and color changes, that will save you time up to 25% in some cases.. A good Digitizer is not always expensive, a bad Digitizer is not always cheap. The best Digitizers are human too, they make mistakes but they admit it and do the required correction(s). A pleasant tone is desirable from both the Client and the Digitizer. A good work relationship starts with the first pleasant experience. Having a long-term work relationship with the same Designer will help the Client’s Business grow.

Happy stitching!

Hits: 19

Leave a Reply